VC's dont know shit about AI and you cant expect them to.
Anyone building a cutting edge AI product, SHOULD NOT build it before selling it product.
First use humans to build/sell the product and then in parallel train the AI to take over. Often the training phase is best done using the human taskers.
The CEO - 'Sachin Dev Duggal' is doing it exactly right. Anyone claiming otherwise, including the journalist who wrote this post, don't know what they are talking about.