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I bought one for my parents two years ago, zero 'tech support' calls since.

They are extremely secure Linux laptops based off of Gentoo with everything hardened is what I read here on HN ages back. As others have said major retailers such as BestBuy sell them. My wife bought one for her mother from a Office Depot if memory serves me. Aside from Chrome plugins, it's a secure device. I just rather not have another device that tracks me across the ends of the internet(in this case Google).

From their FAQ: https://support.google.com/chromebook/answer/3438631?hl=en

Every major retailer in the U.S. that I've visited has them. Walmart, Best Buy, Target, Amazon, etc.

Low cost, 10 h battery live, Linux support.