I rarely enjoy 37 Signals posts, but I heartily agree with Jason Z. (new guy?). There's so much negativism on the net in general; everyone seems threatened by everyone else. And you find it here, too, a place where you'd expect to find nothing but support and encouragement. (To be fair: HN is full of supportive people; there's just more negativity than you'd expect. I'm probably guilty of that, too, although I'm making a concerted effort to do otherwise.)

All criticism is not constructive criticism. If someone's trying, they ought to be encouraged to keep trying. That may sound naive and pollyanna, but ask yourself: when was the latest time a hater changed the world for the better?