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They ARE unlocked UNTIL you activate it with Verizon, in which case, Verizon's policy takes over. Apple is being truthful.

If the person purchased an Unlocked phone, in the first place, this wouldn't be an issue. If they purchased ANY version of the phone besides Verizon it is unlocked. Verizon is locked per carrier, not per Apple.

This is an important distinction.

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The user stated they did not activate with a Verizon Sim before trying the t-mobile sim. Another user confirmed they had a similar issue only on their iUP that they ordered online, their in store version was unlocked even after activating with Verizon.

Apple's order page also clearly says all the version are unlocked except ATT Next. Apple apparently failed to update their site regarding the Verizon issue. That is Apple's fault, not the person.

According to the poster, at some point during the purchase, they logged into their Verizon account.

I’m guessing that’s the trigger that caused this but I’m not sure.

https://forums.macrumors.com/threads/warning-iphone-upgrade-...

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