TM3 owner here. I agree completely that there is a level of hype around Tesla akin to Apple, and along with that comes a polarized audience. I can't change your mind, but I'll provide my anecdotal experience. In our objective search of fully electric vehicles, the model 3 stood alone for us on the 3 most important things in our case, with awd, 310 miles of range, and a mature fast-charging network. On top of that, in our experience, the fit, finish, tight acceleration/deceleration, low center of gravity and polar moment of inertia, and pure joy of driving make it the best car we've owned, EV or not. In our opinion it beats out not only EVs but all cars in the 50k price range.

Add to the above the following positives, and you can get an idea why model 3 owners might be ok dealing with a few negatives.

self driving features, ota updates, top safety ratings, pre-cool/heat interior (and now defrost with v10) from app, regenerative braking for one pedal driving, brake pads last longer, low maint costs, lowering overall tco