So they admit their product makes people feel bad. Think about that.
They had a feature that they (as most would) thought would help people engage with each other and express support. Turns out it has unintended consequences. Now rightfully so they are exploring how to get away from that.
Not everything is a nefarious scheme. Sometimes it’s just good old product iteration.
Stating that you are improving the experience doesn't mean you are admitting the current experience is bad.