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Comment by Meekro | Hacker News Reader

If you're blind, can't you just call up a Dominos to order your pizza? "Talk to a human and order your pizza" sounds like a friendlier approach than the automated screen reader or whatever they'll come up with to resolve this litigation.

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Some deals were online only. Presumably to encourage people to use the website and not bother employees with having to answer the phone.

That's a fair point. Sounds like this can be resolved with a simple new rule: if you're blind, you can get online-only deals over the phone.

So now everyone can pretend to be blind to take advantage of online only deals on the phone?

Indeed, what honest business can hope to survive in the face of such reckless malevolence? Truly, it is the end of e-commerce as we know it!

I mean, they could already get the deals, by going online. I'm a little confused about what you see wrong with this scenario.

The discounts are given since orders on phone cost the company more than orders from their website, in terms of employee labor and cost of manning the phones.

It's probably easier to just rework the website than to try to enact that policy. Training, print collateral, keeping employees updated on current coupons verifying blindness. Vs some front end changes.

People who are blind should have the same access as everyone else. The web is accessible by design, so all sites that are not accessible are broken. The people that made them broke them.

Yes it works for pizza, but American Airlines charge $35 per ticket[1] when you call them to book.

[1] https://www.aa.com/i18n/customer-service/support/optional-se...

> People who are blind should have the same access as everyone else

let's shut down rental go-kart places then.

You're getting the "blind" part, but assuming someone can talk to a human? Not to mention "sounds like"...

I don’t have a screen reader handy, but I wonder if someone using that would be able to navigate to the local store’s phone number from the front page.

Maybe they can just add a "screenreader" version that erases the whole page and replaces it with the string: "Call (510) 420-1155 to order a pizza!"

And then they'd be compliant.

Be aware that not everyone who uses a screen reader is blind or visually impaired. People with processing disorders like dyslexia or reading comprehension disorders may use screen readers in order to intake the content/information in a way they can understand.

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