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Comment by remon | Hacker News Reader

Interesting followup: I just tried to permanently delete my Blizzard account and the request is being denied regardless of my method of verification. The SMS passcode verification claimed on first attempt that it was denied "Due to too many attempts". Makes you wonder if they're intentionally breaking the delete account flow in hopes of weathering the storm.

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This is now the 3rd place I've seen this. As a dev I immediately just assume it's a bug, but maaaaaaan it doesn't look that way if you're not.

I've settled for cancelling my Wow Classic sub in place of deleting the account completely. It's not heroic and means nothing to Blizzard, but this is a line I find hard to cross.

I support Hong Kong Protesters:

To play devils advocate, SMS is super wonky and it’s possible they have virtual limits for outgoing message volume at multiple points that they’ve hit at peak hours and caused this poorly worded error message.

I agree, this is a perfectly valid reason for the SMS flow to error on "Too many attempts".

> It's not heroic and means nothing to Blizzard

On the contrary, I suspect that canceling a subscription is the only thing that means something to them.

The overarching sentiment here seems to be "western consumers are less valuable now that China is huge and has more money"

I deleted my account yesterday, had the same experience. SMS and the authenticator app both told me I was either incorrect or I'd made too many attempts. Ended up taking a picture of my driver's license on a paper that says FREE HONG KONG and uploading it.

I ran into this problem on two accounts. I tried SMS passcode on one account and got this problem. Then my secondary account I tried an Email Code and I got the same problem.

I think it's just a terrible UI. If you get that message, I think you have to submit a ticket with a government issue ID (link at the bottom of that page).

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