Or even a hamfisted attempt at an apology like you get out of many PR departments. The only thing that remotely resembles an apology in the whole release is:

> In hindsight, our process wasn’t adequate, and we reacted too quickly.

No explanation of how that happened. No discussion about what they are doing to make sure it doesn't happen again. It's not even saying, "We made a snap decision and it was wrong." It seems to be saying, "We made all the right decisions, but we're going to tune the degree a little."