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$5/month/user seems high when you're not providing any hosting. Also you need at least $10/month to actually do anything which again seems high.

This type of software should really be something like $30-$60/license and $10-$20 upgrade fee for latest version.

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Sorry for the lack of clarity - only the user typing “assist” needs to have a subscription. We host publicly accessible tunnels so that this works wherever you are.

I’ll clarify the subscription details on the site - thanks!

it seems like they do provide some sort of proxy server for this however, which explains the MRC.

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