It comes down to this and I do not blame Turbo Tax or any other company in this area. The Federal and State Tax codes are weaponized by politicians and until that stops the system will be too complex for many to do the the filing on their own and some of that is because there is always that "did I forget something" feeling.
At least the changes made recently helped the lower and middle classes out a lot, that doubling of the personal deduction was a god send in reducing the work needed as many will never need to itemize again