Just throwing human moderators at the problem probably has more cost than just the salaries involved.
Just throwing human moderators at the problem probably has more cost than just the salaries involved.
There is also clearly an ability to follow direction or enforce appropriate (e.g. the janitors of /b/ /pol/ /g/ and /fit/ are clearly all operating on different sets of rules).
I am 100% in agreement that you cannot hire an army of temps off the street and tell them to moderate the internet, but it's clearly not something beyond human capability. You just have to be hiring in the right places.
The alternatives are
1. Algorithms, which always going to fail in human rights type "edge cases" like the ones described in the article, and which really shouldn't be seen as edge cases IMO, or
2. Bury your head in the sand and allow terrible content to exist.
Do you have any better ideas for how to deal with processing traumatic content at scale?
If I understand your position: you don't have any better ideas, and you're okay with using ML even if it means deleting evidence of human rights violations. Is that accurate?
I'm not particularly sympathetic to the notion that YouTube should be obligated, either legally or ethically, to host content in perpetuity. OTOH, if rapid filtering results in such content being taken down so quickly that even archivists and reporters don't have a reasonable chance at identifying and saving it, then I do see that as a potential ethical (but not legal) dilemma, and an interesting technical challenge.
My initial thought upon reading the title was that this story--such as it is--was more a commentary on the unintended consequences of the censorship of terrorist-related propaganda videos. From that perspective, I don't think the distinction between ML and human filters is that important; the more interesting issue seems to be the scope and creep of censorship and how we can expect tech companies to draw equitable lines within modern political cultures that suffer from hyper-partisan political discourse. It's not hard to imagine a situation where simply permitting any atrocity videos will be seen as partisan--supporting one side or another by promoting particular narratives.
i.e. they will typically use contractors or contract houses for moderation work. Why? Because it allows for opportunities to minimize the cost of counseling (If you're doing serious moderation, they must provide mental health support services. But fixed-term contracts make this easier to contain/control, at the cost of the employee.)