French consumer association warn Nintendo to fix Joy-Con for free or face trial
quechoisir.org
quechoisir.org
They recently raised complaint that the Joy-Con of the Nintendo Switch where prone to early failure and that, when contacting Nintendo about defective Joy-Con, Nintendo would only propose a new one for 45€ or send the old one back for 15€.
This might be a violation of the current EU regulation forcing manufacturer and reseller to repair or change defective product for free for two year after the product was sold.
The association also argue that the new Switch Lite presenting the same issue despite being a new product show that Nintendo is unwilling to fix their product and is planned obsolescence (which is illegal in France).