In the earlier decades of computing, the software industry really just didn't know what it was doing too much. (Not that we're perfect now, but we were even worse back then.)
And replacing an implementation is a huge undertaking, and a lot of industries just don't bother.
This leads to a paradoxical situation where industries that most obviously need automation are the ones that have the worst automation. Before others, they pushed to get it done, and they got locked in to something primitive and/or outmoded.