It also only works if they agree that they actually did violate your TOS.
I assume the response "sorry, I looked at your TOS and don't see the problem" would not result in getting their account reinstated.
I assume the response "sorry, I looked at your TOS and don't see the problem" would not result in getting their account reinstated.
Now, every once in awhile we would get the "johnny logged into my computer and did it, not me." For technical and privacy reasons, we can't really block people, just computers. So, ya, they stayed blocked.
Is it perfectly fair? Nope. But simplifying a TOS definitely cut down on arguing with people, which was a win for us.
(of course, if everyone complains that they don't see the problem, then maybe it's the mod that doesn't understand the rules, or the rules are ambiguous)