Hacker News Reader

Comment by jsjohnst | Hacker News Reader

I’ve already put my money where my mouth is and sent an email saying I intend to cancel all future payments to Slack unless they give the option to disable it, I suggest everyone else does the same.

View on HN

I expressed my discontent to them as well and just received this reply:

"I'm afraid there is no way to disable this at the moment, and it's not in the roadmap to roll back on this feature. That said, we're still in the initial stages here, so our focus right now is listening to feedback as we consider certain changes for improvement as we move forward. You've raised some fair points here, so I've shared your feedback with my team for consideration in the future."

I mailed them too, and got a human response instantly. They're good at that.

Yea, having about ~2K employees for chat app company also helps in getting human response

So their rollout methodology here was to go live with beta software, on production servers, to paying customers, and force them to find the bugs. Brilliant!

Sadly, that just sounds like "software development" these days.

It worked for Etsy.

They deployed it as an A/B test[0]. Which means they are blatantly lying about being able to roll it back.

[0] https://github.com/kfahy/slack-disable-wysiwyg-bookmarklet/b...

> and it's not in the roadmap to roll back on this feature

How can anyone remain a customer of such idiots?

Click the “Aa” icon in the WYSIWYG text input area toolbar to go back to the old non-WYSIWYG text input field.

I'm sorry to say, but this is incorrect. Clicking that button hides the strip of formatting buttons, but does not return to the old text input behavior.

EXACTLY! If hiding it restored the old behavior, almost nobody would be complaining.

Reply on news.ycombinator.com