One star is really harsh, don't you think? I guess this is just how people think though, everything is either 5 or 1 star right?
Makes one wonder why we even have 5 star systems. Habit I suppose.
Makes one wonder why we even have 5 star systems. Habit I suppose.
"Would literally never listen to these headphones due to awful audio (their whole purpose), but it seemed like it had good build quality and I liked the color. 3/5 stars."
I think there's plenty of reasons things shouldn't get 5-stars just for being "good enough", but giving a 1-star to something that literally doesn't work/is defective seems ok?
5 - amazing, can't think of anything to improve product
4 - great product, but has some flaws
3 - good product, happy with purchase but has some downsides
2 - poor product, gets the job done with serious flaws
1 - defective product, would not recommend and will return if possible
I think you're succumbing to a moderation fallacy. It's simply not true that things must have some positive aspects to offset their negative aspects, or to use that belief to somehow interpret "sucked" as that they worked well enough to deserve better than the lowest rating (which may have increased after the replacements arrived, all we know is that the rating remained less than 5 stars.)
You can't consider having an extreme opinion on something as prima facie evidence of bias without distorting your perception of the world.
Perhaps part of the problem is that there isn't actually any standard for what these stars mean, and what they seem to imply to you is not necessarily what they imply to other people.
To me a one-star review means "I regret purchasing this and I believe many other people will too, and consequently I want to minimize the number of other people who buy it." That regret might be the result of some 'essential feature not working' or it might very well not be. A product that works but is very low quality for the price will get a 1-star review from me because I don't want other people to get ripped off.
If anyone, with any star value, says "I wasn't shipped what was advertised/listed", I just close the Amazon tab, and look at other retailers. I don't have time for counterfeiter roulette any more.
There are a lot of Steam reviews complaining about the lack of a "neutral thumb". In this perspective, a more usable Steam system would have three evaluations, which would be a gross equivalent of 1-, 3- and 5- star Amazon ratings. I agree with the judgment, in fact, several times, positive or negative is pretty much a coin toss.
In other words, at least the 3-stars rating has a use.