Blaming tone is too easy - at this point the Atom team is representing Microsoft, so I'd say the burden is on them to soak up a little snark; especially coming from a user who maybe expects them to behave a bit more like the GitHub of old. Even if they were a small open-source team I would still expect them to directly confront the issue instead of beating around the bush. It's about privacy, and splitting hairs to deny the reporter's reality is a bad look.