In most fields that is fine; social proof is about as good as anything else if someone is studying literature. But the hard sciences are specifically about studying things that are best proven using technical over social proofs.
If social proof is being used excessively then there are grave questions about what the standard of technical proof is. We don't really know from the outside looking in, but the problem being highlighted is that there is technical evidence of a problem and scientists are proceeding based on social proof that there is not. Not a good sign, but also difficult to evaluate from outside the field.
However the incentive structures built around academics do look risky. Most papers and citations isn't a good incentive for high quality work. It incentivises low quality work and collusion.