> Easily recover backups of previous versions of your website's files, thanks to our automatic Snapshots system. It's free!
https://docs.gandi.net/en/simple_hosting/common_operations/s...
They are supposed to be providing backups.
https://docs.gandi.net/en/simple_hosting/common_operations/s...
They are supposed to be providing backups.
There are different kinds of backups here:
* the ones that are part of the offer, where the provider gives you a convenient way to recover from your mistakes, this is a feature they provide when their services are operational (in this case, the snapshots feature).
* the ones they put in place to mitigate incidents and maintain their SLOs. If you accidentally delete a file, you don't have access to them, they are useless to you. These backups are a mean to reach their service level objectives. Nobody can offer you 100% guarantee that they won't lose your data in an SLO. If someones promises you this, just... don't believe it.
(edit: formatting, typo, mention snapshots in case 1)
Also:
> Snapshots do not make a backup of your databases. If you would like to perform a backup of your databases, we recommend you perform an export, or launch a dump script via crontab.
For those plan prices if I was running anything mission critical there then I'd be making darned sure I was squirting copies of my site's dynamic data to somewhere else on a regular basis (and you should also be able to re-deploy your code from local). Even if there was a guarantee, I'd still have a backstop in place. Never underestimate the chance of a good cockup.
You have to be foolish to assume you get proper, actual backups for the price of a Coca-Cola can.