Ordering from an online catalog wasn’t a revolutionary idea in 1996-1999 but in 1992 it was very forward thinking. And obviously placing an ordering terminal in a store at the time was revolutionary.
Not exactly. Again, not saying she wasn't clever or didn't bust her ass but it wasn't an entirely unique concept and luck/connections count for a lot.
I just looked up one, Prodigy, and it appears that it started around 1980 at which point online shopping was one of the motivators.
https://en.wikipedia.org/wiki/Prodigy_(online_service)
I'm not saying that I, or most people, were shopping online by 1992, but I think that's way too late to call the idea "forward thinking". Whoever was considering the idea in the 60s or 70s was "forward thinking".