Handling garbage as a YouTube moderator is not unfair treatment, it’s the actual job.
Handling garbage as a YouTube moderator is not unfair treatment, it’s the actual job.
Is like telling the garbage collector that picks up the thrash in your neighborhood to go to a melted reactor to pick up a bag because, hey, his/her job is to collect garbage. Would it be unfair treatment?
Do the YouTube moderators have the same?
I did intend to say that a union can be an effective tool in advocating for employees to an organization that is driven to maximize profit.
For profit companies are often rewarded for minimizing costs. Certainly one can envision that FB might view moderation teams as an expense rather than strategic investment.
Organized labor can be a good counter balance to that.
Every day these moderators need to consume a rapid stream of horrifying videos depicting extreme forms of physical and sexual violence, in some cases involving children. In the FB moderator article they mentioned having to do so as fast as possible and with very few breaks. The employers provide pitiful mental health support, and unsurprisingly a lot of these workers develop serious PTSD and in some cases have committed suicide.
This is treatment that would normally be considered psychological torture, but because these people get paid (rather poorly at that) and signed some waiver then it’s “fair”? A lot of these people take these jobs because they’re desperate or don’t fully understand the consequences. I know that HN community is pro business, but I’m shocked at the callousness displayed by some of the comments here. A society that allows companies to pay desperate people to destroy their mental health is not a healthy one.
Should they get mental health care? Yes. Should they be treated better? Sure. Should they unionize? I’m all for it. But none of that stuff keeps them from handling garbage day in and day out. Because that’s the job.