Go to tvfool.com and put in your addresses. From what I can find they have Canada data in their DB too. The first step to understand how to get good reception is to learn where all the towers are located and what band they broadcast on.
South end of Ottawa :)
Well that settles it. I'm buying a spool tonight. Thanks!
I had the same experience in Vanier (Ottawa East..). I actually brought back the antenna to the store because I thought it was broken.