> Restocking Fees: Unless the product is defective or the return is a direct result of a Dell error, Dell may charge a restocking fee of up to 15% of the purchase price paid, plus any applicable sales tax.
That'd be close to $700 on a $3000 laptop if one ends up not liking it. The sales rep in the chat said it wouldn't apply unless the unit was damaged but that's not what their official policy states. With such an unfriendly return policy, I will not even consider them. Lenovo has no restocking fees although they seem unable to ship out anything in less than many months. I guess it's back to Apple until some other company that cares about consumers decides to make a mostly Linux compatible laptop. My experiences with most laptops running Linux is that they don't work for long. I had no idea the customer service and policies were so bad at Dell (or Lenovo).