The lack of useable backups in the open-source version is confounding to me. They are effectively limiting adoption of both their free and paid version.

If they would have proper backups in free, more people would start using it, and then discover that they’ll need some of the premium features (data locality, Role-Based Access Control or follower reads).

Also, why is there no public pricing page? How will I know that pricing won’t change every year? Or be arbitrary based on how much they can squeeze us? (less likely with public, listed prices)

Why would a company with low marginal cost (software) limit their growth like this?