It really sucks that this specific interchange has cost so many lives - and it’s apparent that there’s some frailty of the code that makes autopilot vehicles more susceptible.
In general when it comes to crashes on Autopilot, it’s important to keep perspective. If you take your hands off the wheel and look at your phone for 6 seconds in any other car you’re going to have a bad time. On Autopilot, it took a confluence of bad road design, poor road maintenance, and an unlikely software fault to initiate a crash.