The key, though, is to build trust first. If team members do not feel that they can trust their managers then they won't be open.
I've found that chatting about random, non-work related, things also helps building trust and rapport. Try to make the 1-to-1 an informal chat, not a formal 'interview'.
It's a more social setting, which puts you on footing to actually have a conversation.
The previous six years to that, my boss would ask the same canned questions and I would give the same canned answers. The whole process would take about three minutes and nothing would be gained by anyone.
It's the same with my manager. People don't tell him what they really think, because by experience we know it's not going to have a positive impact, and might negatively impact our raises.