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Comment by kohtatsu | Hacker News Reader

I appreciate the pricing~

It isn’t clear to me what the individual tier allows, except for the pageview restriction. There is no FAQ or Support link on the homepage. Is it one domain where all sub domains can have comments enabled? Or is it one subdomain in a domain? Or is it all (disparate) domains owned by an individual?

Yeah right now you have to have an account, then you have direct access to customer support via the UI.

A FAQ page I should put together, that's correct.

Your questions:

1. The tiers differ in pageview restrictions and developer support access. The highest tier provides migration support for the platforms that don't have automated migrations today (you can import from Disqus, Commento, and a couple others).

2. Right now domains are unlimited and validated at TLD. When you sign up just enter the sites you want to use like.com, this.org. For example, I dog-feed it on my blog at blog.winricklabs.com, but I only have winricklabs.com on my account.

Are there any plans to add a free tier without support or migration for say, less than 100k views a month? The pricing seems pretty neat if you're closer to the limit of the pricing ie one million page views but if you're at the other end of the spectrum then it's significantly better to go with a free solution

Don't want to support a bunch of free customers at the moment. Maybe later.

I think it's a good call.

For the sake of clarity, if I have 2 domains, is it $4.99 per domain, or can both domains come under a single $4.99 charge?

Both as a single charge.

Thanks. HN helped with it! :)

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