Even worse than that: https://thehill.com/changing-america/well-being/prevention-c...

An excerpt:

Iwata said he saw people eating lunch with their medical gloves on, and handling their smartphones while wearing protective suits, “so it was completely chaotic."

My understanding is that the crew was still preparing the food. With the outbreak, it's inevitable that one of the kitchen staff would catch it, and then everything coming out of that kitchen is contaminated.