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As a fellow software engineer, I feel for the people who work there.

As a customer who lost a decent chunk of money yesterday (and today) because their system was down, I'm angry.

I hate to say this, but I do not think they're competent enough to continue to operate as a broker. I, for one, will move all my money off as soon as I can. I'm also going to file a complaint with finra[1].

[1] https://www.finra.org/investors/have-problem/file-complaint/...

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Right there with you. I only use RH for options -- so thankfully not a lot of money in there for me, but I'll be switching everything over to tastyworks.

What's nice about Tastyworks? Never heard of it before

It has a nice GUI for different option strategies. Great website and mobile. Fairly cheap commissions too. If you are just buying/holding shares probably not the right platform.

>I feel for the people who work there.

Why? Aren't they paid succulents sums of money for their work?

What is going to happen to them? Overtime?

Because it makes the assumption that they are still well intentioned and want their product to succeed. Even well paid engineers feel stress. Additionally, overtime pay seems unlikely :)

"Why should I pay overtime for the system you broke?" - The manager who ignored their engineers requests prioritizing higher quality testing and more redundancy

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