Even for a typical office worker, based on my experience at a large company, there might be 10 to 20 enterprise apps that include:
* Tracking work hours
* Communicating within teams
* Entering and managing yearly performance reviews
* Managing IT tickets
* Catching spyware, phishing, etc.
* Key and click logging
* Personality and other screenings for job candidates
* Health insurance management
* Jira being used outside of software development
* Database for archiving HR announcements
* Password management for the above
In general, the prosperity of a business is a balance of assets and liabilities, and a software purchase is both, since it involves a cost. Managers promote purchases based on a variety of factors relative to the business and their own personal ambitions. There's no magic that makes managers so brilliant in the face of a salesman that they only make beneficial decisions, or that purchases are inherently beneficial, just because the product is software.