Jira seems to help stakeholders and product owners conceptualize the work and timelines but I see zero productivity gains from continuously evaluating and tweaking Jira.
Jira seems to help stakeholders and product owners conceptualize the work and timelines but I see zero productivity gains from continuously evaluating and tweaking Jira.
Developers just want to know what they're supposed to be working on. Managerial types want to know what people are working on, when things will be done, and goodness knows what else. You obviously need to give developers the room and time to get actual development done. But at the same time, unless you work for a truly tiny company, there's always going to be some level of crap reporting that feels useless to most developers, but is important to someone else.
It's hard to strike a balance that works for everyone.
a previous team i was on used github issues with a labeling system then switched to jira when we wanted to "get serious". my est is that we had a 50% decrease in issue quality and it shifted from 50% -> 90% of issues written by PMs and managers vs ICs who had a finer grained understanding of high leverage (impact/effort) tasks. i really do blame 1) the shittyness (er... "complexity", er... "power") of the UI and 2) the strict sprint-gaming behavior it encourages. i love a strong PM/EM for directing the team towards business value, but less so for enumerating and prioritizing the micro-tactics to get there.
edit/disclaimer: i admit i'm super biased, but i've thought about this a lot working on a competitor of sorts.