I think "Matt" thinks he's a bit cleverer than he is. It's not clear what he's talking about.

He also uses the word "fraud" ad nauseam. One place I worked actually used Pivotal Tracker, and I found it worked pretty well from the end-user perspective. Wasn't ground-breaking software or anything, but it at least worked. I could see my tasks at a glance a lot easier than with, say, Basecamp.

Just another person with an axe to grind.