Closed source and confusing UI seems to be the consensus. I use LastPass as well and am satisfied with it, but considering a switch to BitWarden due to seemingly perfect reviews.

- purchased a few years ago but a company with a shady privacy/security history

- hard to use, slow, clunky interface.

- desktop app (macos) doesnt work well. small file sharing is cumbersome and extremely limited.

- sync is miserable. just.. miserable. it usually required the receiver to log out and back in at least twice.

try 1password and the differences are immediate and undeniable.