If you want an example of how to competently handle this crisis, just look at South Korea.

The US had a whole month to get prepared for this, and instead did pretty much nothing, and even refused to import test kits and prepare itself for large-scale testing the way SK did.

The US has absolutely been incompetent, and while it hasn't been the only incompetent country (Spain is probably another one), it's easily the most visible because of its size and economic power and status as a superpower.