What if the difference is based on the fare code that the original ticket was booked under, and the rebooking ticket must be made into the same fare code?
So a lower priced fare code is available but not for the rebooking process?
So a lower priced fare code is available but not for the rebooking process?
If the facts are fudged, this is shameful. Airlines are still terrible companies, but this is shameful.
I can assure you that there was no intentional fudging here, and if there's something we're missing, we'd be the first that would like to know it. Due to all the discussion about fare classes, we've also included information in the blog post about problems in the change flow related to that.