I literally don't know anyone who has 10000 contacts, I also don't know anyone who actually needs 10000 contacts.
I literally don't know anyone who has 10000 contacts, I also don't know anyone who actually needs 10000 contacts.
I'm sure in 5+ years I may get to this point, but in a year or 2 or 5, who says what this arbitrary upper limit is. Google seems to increase capacity on just about everything else, I dont see why this would be different.
There's things like contacts for every Debian and CPAN bug I've ever filed, contacts for people who change their E-Mail address every day due to using some wildcard catch + script to generate them etc.
My "My Contacts" list is more than 500 people after using Gmail since September 2006, and my "Other Contacts" is more than 1100 people. So if I had work that involved even more email interchange than the work I have, I could easily get to that 10,000 limit. And if a person makes a lot of use of email, that is precisely the person who will comparison-shop for different email solutions.
The thing is that people don't know ahead of time which contacts they need. They just put everyone they meet in their contacts. Then if someone says, "Hey, do you know so-and-so?" they can actually email or call that person right away.
I remember the halcyon days of the dot com era when hot redheaded sales reps from Exodus would take you on datacenter tours and treat you to dinner to secure a lucrative two-rack deal.
I remember pushy but friendly Oracle salespeople selling you on a $250k six-processor O7 license predicated on "well ebay's using it".
Nowadays I refuse to take vendor phone calls. If I need a solution, I google it or ask around my circle of tech friends.
The claim that sales is "valuable" is lost on me at this point.
I know a girl who works for a company that sells Expensive Things to a Big Lumber Company. Her full time job is to be fun to be around. Every weekend you'll find her and a few random BigCo executives (or formen depending on the weekend) riding jetskis, snowboarding or just buying rounds of tequila at the Mexican restaurant. Her office is at the BigCo plant.
It still happens in tech too. Drive past the Microsoft campus next time you're in Redmond. Notice how Intel has an office building next door?
Besides, most modern CRM/ERM systems interact with e-mail (where you bcc the CRM system to add data to it). So adding a CRM system only exacerbates the problem.
Ancient email is often important to establish the context surrounding decisions that have multi-year impact.
Also, many folks use email as an ad hoc general filing system. They rely on search to find information, and email is often the ONLY system available with reasonable search ability.
If you're in a small company, this will sound insane. But in a mega-sized org like the one I work in, its essential.