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Comment by ralusek | Hacker News Reader

Don't you think it's okay for us to be slightly understanding and forgiving that there are some individuals and companies that aren't simply capable of flawlessly and immediately adjusting to major changes in their realities at the drop of a hat? I'm sure their usage is through the roof, and they probably didn't predict a pandemic with quarantines into their infrastructure improvements modeled around predictable usage.

Also, it wouldn't surprise me at all if ISPs are also feeling a bit of a strain, and are putting some degree of pressure on streaming platforms to lighten their loads if possible.

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Just cut the price to match SD plan and everything is OK.

Will Netflix be understanding and forgiving if pandemic would cut our income, so we wouldn't be capable of paying for subscription and started pirating their originals?

> Will Netflix be understanding and forgiving if pandemic would cut our income, so we wouldn't be capable of paying for subscription and started pirating their originals?

Perhaps. Amazon Videos and Pornhub Premium are both free in Italy, for example. I don't see anything about Netflix being free there, though.

The ISPs have been under that pressure for decades and dragged their feet because they had monopolies to protect them.

Getting pity for them when the proverbial fecal matter hits the fan is a big ask IMO.

On Netflix’s side, they sure are in a hard place, I’d wish govs. would foot part of the bill, as it’s directly helping people stay at home.

I think it's times like this where the government should just sigh and once this is over, come back to have a very stern conversation with ISPs.

Unfortunately internet is critical infrastructure, and kicking and screaming "this is bull" doesn't help alleviate traffic.

I'm in Europe, I'm kind of "wtf?" about this, but I get it. I'd rather have lower quality netflix than a broken internet where I can't work from home and have to figure out how I earn my paycheck.

There will be a lot of very stern conversations when this is over...

This position is flawed IMO.

We postpone the hard conversation to get through the crisis. Then after the crisis the hard conversation never happens.

i guess how I take things personally vs how an org takes it, but I don't think it would be productive to berate someone for mistakes made while they're trying to fix/respond to it. At that point what's done is done and all that matters is handling it.

It'd just add to the cognitive load and noise.

But you're right, people also forget to come back and be like "let's talk" - at the same time - given how relatively embarrassing this is for a government (and how economy-critical it is) I'm definite this conversation will be had.

Nobody gives a fuck about not being able to watch 4K. They just want to not pay 4K when you can't get 4K.

That is because ISPs in Europe are a piece of shit, maximizing profits of their users while minimizing investments in the infrastructure.

This is not about Corona, this is not about "extraordinary situations", this is about European online infrastructure being garbage and now that it's getting really used for once, everything starts to crumble.

Europe has very different regions. Some countries have the best infrastructure, with nearly everyone on glassfiber, while others only have cripled ASDL.

You really cannot make a statement like 'Europe has a poor internet infrastructure', without (i) comparing it to somwhere else and (ii) highlighting the differences in regions.

I mean, I'm pretty confident that everyone in Europe has better internet than everyone in Cuba or Zimbabwe.

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