God that's impressive. takeaway: make products for people that use computers but don't know how to use suites of tools.
"We lost about 2 years of our time and $30k of my savings (which was most of it). "
"Getting those first 10/100+ customers was really hard. We relied primarily on direct outreach via cold email and social media messaging to obtain those first customers. Taking the time to reach out directly to customers for a $7/month plan was painful"
you should go ask a miller.
Outside of the few "lottery winners", most are grinders that didn't commit business suicide.
Major props for those who grind until they can share their tales.