> Maybe ten years ago I would have believed this, but with each macOS release the litany of unforced errors just continues to grow.

Apple, of all companies, is not a monolith. There are parts of the company who've been just killing it from a software perspective (Swift, SwiftUI, XCode preview for SwiftUI, etc.) Where they've had severe issues has effectively been quality management across the broader OS.

Also, I'll be very interested to watch what happens over the next couple of major release cycles. I think Apple got a major wake-up call with the shitstorm that was the iOS 13 / Catalina release cycle. I'm hoping that they'll be putting in place an outright culture shift to fix that long-term, vs. a one-off "Snow Leopard" tech debt paydown release.