I get this too. Which is great, my being a New Yorker who hasn’t had a driver’s license for close to a decade.
This.
Heck, I've lived most of my (middle-aged) life without ID and probably haven't used it in the past three years.
My U.S. passport certainly doesn’t.
(Agree that it’s a poor form of primary identification. It is bulky. It is difficult to replace. And it contains more information than you need for identification.)
Having it pickpocketed in the US would be far less of a headache, minus lacking an ID for a few weeks.
I even hit them with "But YOU called ME with this extremely urgent notification! It's my last chance, you gotta help me!", but sadly I couldn't get her to give me a quote.
I don't know if it's actually Marriott or not. I suspect it's just one of those "affiliate marketing" scumbags, but it still makes the brand look bad.