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I don't understand- they are not providing the service but also not reimbursing fees? That makes zero sense to me- do you pay monthly, and ahead of time?

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Monthly on the first of every month for services to be rendered that month. It makes sense that they charge, but I just don’t like it. Similar to if you don’t use your apartment- your landlord isn’t refunding you for that.

Right- but if I was unable to enter my home, I would not be paying rent. This isn't a "the service is there, but I am choosing not to use it" situation, unless I am misunderstanding something- this is a "I am legally not allowed to use this service" or another way to look at it- they are legally not allowed to provide this service.

I know in nyc, lining up childcare can be a crazy process involving waitlists and such- but I can't imagine paying them in months they are unable to provide service by law.

Imagine not paying and losing access to childcare when you need it again.

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