I saw the videos, but they weren't very good and didn't give me any sense of how the app worked.

2)If SSO isn't an option due to support costs then how about having no user registration at all. I don't see any reason why people should be able to sign into a support site.

3) I know you have design customization, I am just not willing to pay the price for it. I think it should be standard with all accounts.

That said the foodily example is quite nice, but the navigation is hurting my head. I am getting lost rather easily.