Apple’s Punishment for Daring to Get Your Screen Repaired by Unauthorised Shop
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Had she seen a message like this she would have understood the problem immediately and returned that iPhone with a proof that they screwed her over.
The problem Apple is purporting to solve is real, so keep it in mind.
I hate and never buy apple devices for many reasons, but telling me the device was tampered with, with no side effect (heck, they used to brick devices before for even less than replacing the display)... but I mean, if they really cared about the users they would also show the new serial, hash, whatever they track so that the user can keep the same tampering protection after they got one replacement
The criticism is directed at the way it is designed, which many see as a deliberate way to harass the user through poor user experience:
- It will show the notifications for 4 days on the lockscreen.
- It will then show the notifications for 15 days on the Settings app.
- It will then show the notification forever in the Settings > General > About section.
Does anyone really like a notification that is persistent and does not go away even if you want it to?
All they need to do is show it once. And if they wanted to, create a new section in Setting called "Hardware" that would then display the hardware details of replaceable parts (ofcourse, it is a different debate that Apple claims there are no user replaceable parts).
if I replaced your screen with a malicious one that stores images and touches to later steal your pins, i could just wait the low time limit, give it to you and hope you never checks the buried down setting screen.
this way it brings the evil-maid-attack down to zero, as the user have 15 days to see the atack. and the forever-setting is only meant for ppl buying a new device.
> if I replaced your screen with a malicious one that stores images and touches to later steal your pins,
Wow, what an example - and you say I am being disingenuous? /s
How many times has your phone or laptop been hacked by a hardware, when software malware or cracks are so much easier? Are you even aware that all iDevices so far already have a hardware bug which can be more easily exploited to hack those devices?
The simple fact is that I am criticising Apple's "dark design" pattern that leads to a poor user experience (and which is also meant to scare ignorant users to get repairs / replacements done only by Apple at an exorbitant price).
A simple alternative to it is to create a new section in Settings app and display all parts info there. And publicise it. If Apple and Microsoft can spend money publicising "dark mode" as some great feature, they can also spend a little to publicise this new section and educate their users on verifying whether the parts are compatible.