As a driver I typically don't have your phone number. The times that it is on the package, I will call you if anything is out of the ordinary. I'll call you and then if that doesn't work I'll leave a voice mail and follow up with a text message in the hopes that you'll get back to me while I'm still in the area/before the re-attempts the next two delivery days. Most times I'll call another driver before I call the customer, because they'll likely have knowledge of the area. In my hub they try to keep the drivers on the same routes or, in the very least, on the same loops (groupings of routes). When you learn an area everything goes much more smoothly. In your case I would consider calling UPS and getting in contact with one of their Operations Management folks. What they can do is add a short note about the location of your door to the scanner, so that a driver who is not familiar with the area is able to find it. If you get ahold of one of the drivers they can also let the Operations workers to add that sort of note.

>I don't understand why FedEx and UPS can't do this.

Amazon can be reasonably certain that the consignee is also the person that ordered the package, and they have that person's phone number. FedEx and UPS do not have this luxury. I've called numbers for alcohol deliveries (Under no circumstances can I release the package to a neighbor or just leave it) and instead of the consignee I was put through to a winery out in California. Thankfully they got in touch with the customer and had them divert the shipment before I had to return to sender the package.