This model doesn't quite make sense to me. The layer of idiocy is extremely expensive-- not only do you have to pay their salaries and associated operations costs, but they also introduce enormous inefficiencies. Everything moves slower. It's hard to find important information because it's lost in a sea of bullshit. People make locally optimal decisions that are suboptimal for the company.

The costs of all this are enormous. Is maintaining this army really cheaper than just handing the reigns to ops people and paying them more in proportion to their increased leverage?