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I can't believe you had to pay a fine to comply with the government's own laws. No reasonable person would expect an operation to make no mistakes here.

How big were the fines? Were they ever challenged in court?

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Part of 'complying with the governments own laws' is not making bogus calls. He said himself it happened more than once a month. There's a real cost to dispatching those fire trucks.

The fine is pretty standard practice to discourage repeated nuisance calls. Resources are not infinite and if time is spent on a nuisance call when a real call is delayed, you end up with avoidable injuries and even deaths.

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