Hi, this is Zo (co-founder).
"Nearly one in two Americans has a family member who is either currently or formerly incarcerated."
Source: Cornell University & Fwd.us study
https://www.fwd.us/news/groundbreaking-report-half-of-all-u-...
"34% of families with a loved one in prison are sent into debt by the cost of maintaining contact."
Sources: https://nyti.ms/35qNlNZ; http://whopaysreport.org/executive-summary/
Here are some additional sources on the exorbitant costs loved ones of the incarcerated face:
NYTimes: https://nyti.ms/3aVrqzD
Marshall Project: https://bit.ly/2y95Avf
Wired: https://bit.ly/2xsGRBJ
Prison Policy Initiative: https://bit.ly/3d3DtMw