If it's all online you've lost this important place to connect with others. What you learn is basically available for a fraction of the price. It's only the degree that you're left with basically.
I'm trying to understand the limits of entitlement in a pandemic scenario.
I live near a large (50,000 undergrad students) state university. They have means to survive, but are losing money at an amazing rate right now. If students come at the university with lawsuits and demand refunds en masse, it will be bad for everyone -- including the students.
This situation is different, unique -- and should be treated differently than "I didn't get exactly what I paid for," especially considering what went into a best-possible-alternative workaround.
Computer clusters that were previously on-site only were reconfigured with a Citrix-like access.
Gyms, no. Of course not. Maybe a refund of those kinds of fees is reasonable.
I've been downvoted here so I can see that my view is unpopular. I think the university, at least the one I am familiar with, is doing everything short of welcoming students to campus in order to make the best experience for the students.
At a UC, we are paying ~1,000 dollars for services that simply don't exist. And don't get me started on out-of-state students. Add a zero on to that figure. These services, which have all been shut down include: shuttles, gyms, libraries, computer labs. We are pissed. Nothing has been changed from their usual online services for libraries, check out by mail isn't a thing. Computer access hasn't changed. And our school has not, and does not plant to refund any money. Keep in mind that they received $38 million from the government as part of the cares act, half of which was supposed to be given directly to students ASAP. Nothing has been said about that money.
I hope you can see why we are mad, and why we think the university isn't doing enough to address our concerns.