Ask HN: Do you look into the Testimonial section for SaaS purchase?

3 pointssaradhi3 comments

Hello HN,

I want to respect users time when collecting the testimonials and ask for only the most useful aspect. Herewith, like to consider HN community opinions on whether you as a Saas user concerned about clientele and testimonials? If yes, what is the one vital thing you look in testimonials, to buy the subscription?

Your views and experiences will be a great help.

TIA

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To me testimonials are mostly useful for seeing if a SaaS product has a number of actual decently sized paying customers. Or in other words, for understanding the chance of the product ceasing to exist in 6 months due to the company running out of funding or product-market fit.

Got it. So, a stat display of users count and api usage ️

Not really, I don't trust stats. A company name and sentence means they are a costumer willing to have their name publicly attached. I know who they are, how big they are and that they're involved enough to respond with a quote. There's at least some legal risk for having a company testimonial that's fake.

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